Building an Engaging Culture

Overview

The research is unequivocal – organisations with highly engaged employees, a strong culture and effective leaders out perform  their competitors on a sustained basis. High levels of engagement are strongly correlated with high productivity, great customer service, and improved safety and security metrics among others. Some even believe that strategy cannot succeed without engagement.

Enlightened organisations know that engagement is a tangible and vital driver of organisational performance. They recognise that culture can be created through effective leadership. And that an engaging culture translates into a great place to work, which attracts and retains engaged employees, who willingly use discretionary effort and go the extra mile.

Topics covered

This is a highly interactive one day workshop providing useful knowledge and tools which leaders can use to impact their own work environment.  Participants will explore the following key questions:

• What is engagement – just jargon or something real?
• What do good and poor engagement look like?
• Why it’s important – the links to high performance
• What people want from their leaders
• The role of leaders in engagement and what great leaders do

This is followed by exploring and gaining tools and techniques to leverage the Top Ten Levers of Engagement:

• Vision and purpose
• Communication
• Building great teams
• Feedback and coaching
• Recognition for a job well done
• Resilience
• Dealing with poor performance
• Walking the talk
• Leading through change
• Celebrating success

Outcomes

You will :

• Understand the relationship between employee engagement and high performance
• Understand the role leaders play in creating culture
• Understand that being in a leadership role is not the same as leading and creating impact on others
• Have a toolkit of practical techniques and ideas, and a personal Action Plan to apply back at work to increase employee engagement

Your organisation will beneift through:

• Having a greater understanding of the links between employee engagement and high performance
• Understanding the drivers of engagement
• Having a leader who is committed to making a difference to their organisational culture and employee engagment, to impact on performance
• Having a confident and capable  leader who is an inspiring role model for others in the organisation

What participants say

“The course was an open forum for business leaders to share their real-world experiences on organisational design and discuss how the importance of culture in developing a high performing, competitive business model. Under the guidance of an expert facilitator, this short course reinforced the importance of dialogue and co-creation as the basis for realising the true potential of an organisation through an engaged, empowered culture.”
Glenn Harris - General Manager, Sales & Marketing @ Mazda Motors of NZ

Who should attend

• Leaders - CEO’s and Senior Executives
• Mid-level to Senior  Managers leading teams  
• HR professionals

Your organisation may be eligible to use a Capability Development Voucher through the NZTE Regional Business Partner Network on this course. Follow this link to find out more www.exec.auckland.ac.nz/nzte 

This course may qualify as a continuing professional development (CPD) activity.  Please check with your professional body.