Newsroom

Creative thinking puts business process improvement on steroids

At first glance, creative thinking seems an unlikely tool to use for the improvement of business process efficiency and quality.

Connecting your people strategy to your wider business strategy

Senior executives can easily fall into the trap of thinking that they can’t afford to spend the time or money on professional development of their staff.

Executive Education delivers E-learning programme for the Indonesian Ministry of Finance

The University of Auckland Business School, in partnership with the Faculty of Education and Social Work, successfully delivered the second international Executive Education programme last week to a group of 15 staff from the Financial Education and Training Agency (FETA) of the Indonesian Ministry of Finance.

Making your leadership count

Ever asked yourself “Am I doing a good job at this thing people call leadership, or am I doing a terrible job at it? And how do I really know that I’m paying attention to the right things and not majoring in minors?”

Is it time to change the way we approach Key Account Management?

“The time may be coming to change our view of key account management (KAM) and consider using specialised contract talent to deliver KAM for our customers” says Executive Education facilitator and experienced sales coach Colin Sander. With KAM talent being hard to find and retain in an organisation, fresh thinking is needed about how to resource the role of KAM.

Owning your own success

In today’s world of always being connected it is hard to escape images portraying success. Whether it is a job promotion announced on LinkedIn, a tweet announcing a new business venture or Facebook photos of a dream vacation we are faced with a constant stream of success stories. How does this make us feel?

Demystifying the role of leadership in employee engagement

Organisations with highly engaged employees, through a strong culture and effective leaders, outperform their competitors on a sustained basis.

Data gives customers what they want - before they ask

This article has been abridged from an article first published in the NZ Herald, 7 April 2017*

In murky weather, fighter pilots are prone to making critical errors.

Executive Success: Planning for a volatile world

This article has been abridged from an article first published in the NZ Herald, 10 February 2017*

It wasn't a 3am, lightbulb moment that set Steve McCrone on a different path.

Management fundamentals remain the same in disrupted workforce

It’s 2017 and some people move from one short term job (the ‘gig’ economy) rather than look for a permanent position, and do so without necessarily expecting to meet colleagues or even managers face-to-face.